Ansys is the global leader in engineering simulation, helping the world's most innovative companies deliver radically better products to their customers. By offering the best and broadest portfolio of engineering simulation software, Ansys helps companies solve the most complex design challenges and engineer products limited only by imagination.
Summary / Role Purpose
The License Compliance Investigator II (LCI2) is responsible for identifying and developing opportunities to generate business through license compliance cases. The LCI2 needs to independently analyze infringement data collected by the Call Home solutions, build a LC compliance case, and provide guidance to the LC Sales Specialist, sales team, and channel partners to lead to a resolution of the LC case.
Key Duties and Responsibilities
Identify and qualify LC leads. The LCI2 will use the Case Management Software to identify, manage, track and document Copyright infringements identified through the Call Home technology, registered by Channel Partners, or submitted by 3rd-party LC agencies.
Research LC cases. The LCI2 will convert LC leads into LC cases by following the LC Investigation process i.e. identify the individual infringers using publicly available and commercial databases including LinkedIn and job boards; confirm the correct identification of the infringing organization using TCP/IP tools and databases; compare the infringed licenses with assets and entitlements in the CRM; examine the account history in the CRM and other databases. In addition, while working on a case, the LCI2 will troubleshoot and report data issues for escalation to the call home vendors.
Prepare documentation to transfer LC cases to the LC Specialist and/or Legal Firms and/or LC Agencies. Use the Case Management Software to document the case investigation and maintain historical records for all LC cases; find, access and update case information; and share critical case information across the LC organization. In addition, the LCI2 will coordinate calls and one-on-ones with the LC Specialist, Legal Firm and/or LC Agency to review, continue to investigate and transfer the case.
Prepare and courier License Compliance Letters. After reviewing a case with the LC Specialist, the LCI2 will use templates to prepare license compliance letters and courier and/or e-mail them according to the local License Compliance process. In addition, the LCI2 will document all communications using the Case Management Software.
Participate in LC calls with other teams and 3rd-parties. Participate and, if necessary, coordinate calls with the LC Specialist, Sales, Channel Partners, Legal Firms and/or LC agencies to transfer, continue to investigate, review and/or or work on LC cases
Minimum Education/Certification Requirements and Experience
Fluent in English and in the local language of the territory
Bachelors degree in engineering, business or Law, or relevant qualification or work experience
Must have at least 5 years of work experience in the software industry
Strong analytical skills
Adept at learning new IT skills
Preferred Qualifications and Skills
Experience in License Compliance, Intellectual Property Law, Software Asset Management, Software Audit, and/or Data Analytics
Demonstrated integrity and confidentiality
Ability to foster teamwork
CULTURE AND VALUES
Culture and values are incredibly important to Ansys. They inform us of who we are, of how we act. Values aren't posters hanging on a wall or about trite or glib slogans. They aren't about rules and regulations. They can't just be handed down the organization. They are shared beliefs guideposts that we all follow when we're facing a challenge or a decision. Our values tell us how we live our lives; how we approach our jobs. Our values are crucial for fostering a culture of winning for our company:
Results and Accountability
Transparency and Integrity
Sense of urgency
Collaboration and Teamwork