Job Description
Roles and Responsibilities
HUB Manager have the overall responsibility for planning and execution of HUB and Gateway operations, implementation of SOPs, quality service standards, transit time. productivity and operations improvement and people management.
KRA & Responsibilities :
- Regional level management of processing of consignments through our hubs and timely connection of the load in the scheduled routes
- Management of load processing variance
- Process adherence
- A timely connection of loads as per scheduled cut-offs
- Resolution of queries
- Improve SOPs, policies, and practices so as to achieve the company's goals and ensure regional hubs adhere to company-wide laid down rules and guidelines
- Excellent Leadership skills to keep their employees motivated, resolve conflicts and make hard decisions
- Implementation of Lean management techniques for hub management.
- Help improve the efficiency of support services and also ensure free-flowing communication among the stakeholders
Desired Candidate Profile
Graduate/ Post Graduate with 5+ years of experience in Courier & Cargo Industry