Job Description
Candidate Relationship Management (CRM)
Are you a Talent professional who likes to meet candidates and provide them an outstanding experience during their interviews? Have you ever thought of being a brand ambassador of a firm?
Work you'll do
You shall work in an environment that is always on the move. This team is the front line in providing the outside world the experience of the Deloitte brand. You will work closely with our recruiters, candidates, and businesses. Elements of your daily routine will include:
• Works hand-in-hand with the recruiters to facilitate the experienced hire recruiting process.
• Interacts directly with recruiters, candidates, hiring managers and interviewers in coordinating and scheduling all phases of the interview process.
• The position supports the recruiting team organized by Business, Business Area, Business Line, and Industry.
• Invite candidates and confirm their availability for interviews as per the SLA.
• Plan and schedule in-person interviews. Includes contacting hiring managers, interviewers and candidates, schedule creation, space procurement, candidate travel, etc.
• Work with Experienced Hire Recruiters on large interview days and events as needed.
• Assist with candidate expense reimbursement process.
• Perform other various administrative responsibilities related to recruiting.
• Utilize effective communication and follow-through while acting as a dependable point of contact for candidates and hiring managers.
• Update Applicant Tracking System (RMS or Success-Factors on a timely basis until complete interview process is complete to ensure compliance.
• Maintain candidate details in trackers.
• Generate ad hoc recruiting reports through tools to track candidate status.
• Continue to own the candidate throughout the hiring process.
• Ability to work effectively in a dynamic, fast-pasted, multi-tasking environment
• Any other task assigned in consensus with the respective lead.
• Shift Timings -9:00 AM - 6:00 PM / 11:00 AM - 8:00 PM
The team
At Deloitte, our CRM team is part of the Acquisition and Mobility team under Core Talent Services group. It provides support to the lateral hiring across all functions of the US offices and work hand in hand with our Talent COE in managing end-to-end activities for a candidate from interview to on-boarding.
Qualifications Required
• Graduate in any stream with equivalent knowledge & experience preferred
• Ability to communicate effectively (both verbal & written)
• Sound knowledge of MS Products such as Excel, Power-point, Access, Word, and Outlook
• Ability to work effectively in a dynamic, fast-pasted, multi-tasking environment
• Strong competency in core professional skills, especially: attention to detail, responsiveness, follow through, flexibility, and initiative
• Ability to manage confidential information appropriately and professionally
• Ability to communicate effectively verbally and in writing
• Strong interpersonal skills and the ability to interact with individuals at all levels of the firm.
• Strong process support skills and knowledge of recruiting tools and technology is valuable.
Preferred
• Experience in working with large multinationals
• Experience in Interview Coordination role
• Hands-on experience on Applicant Tracking Systems like TALEO/RMS, SAP, etc.