Job Description
Purpose of the Job
To coordinate with Customers (MBO & Buyers) for order processing operations and ensure delivery of the material as per schedule.
Key Result Areas for the Incumbent
- Process Responsibilities
- Coordination with customers for order management & ASN
- Order Processing & co-ordination with the operations team
- Waybill co-ordination
- Invoicing & Dispatch
- POD tracking
- Co-ordination with Logistics Service Provider for delivery schedules
- People Management Responsibilities
- Co-ordination with operations team & 3PL staff
- Financial Responsibilities
Key Behavioral competencies required to perform this role
- Essential
1. Communication
2. Customer Focus
3. Attention to details
- Desirable
1. Problem-solving / analytical skills
2. Collaboration and teamwork
3. Building relationships
Key Technical competencies required to perform this role
- Essential
1. MS Office
2. Navision
3. Commercial Knowledge
- Desirable
1. Waybill knowledge
2. Logistics knowledge
3. WMS
Key Performance Indicators
- Order Fulfillment
- PO to SO Accuracy
The candidate would have to interact and manage the following stakeholders
Transporters, Customers