Job Description

Roles and Responsibilities

• Facilitate cold and warm calls to prospective leads; schedule and follow through on calls with leads and current customers
• Source and work customer referrals
• Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed
• Perform cost-benefit analysis for prospective customers and advise on appropriate purchase options
• Inform leads and customers of current promotions and discounts
• Maintain positive business and customer relationships in an effort to extend the customer lifetime value
• Develop strategies for more effective sales, both individually and as part of a team
• Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review
• Self-improve continuously by way of experience and manager feedback

Desired Candidate Profile

• Impeccable customer service skills
• Excellent interpersonal communication skills, both verbal and written
• A motivated, driven attitude
• Sales-driven, results-driven, and target-driven attitude
• Aptitude for persuasion and negotiation
• Good in time management
• Organized work ethic
• Proven track record in the sales environment
• Ability to meet and/or exceed monthly and quarterly sales quotas

Perks and Benefits