Job Description
Warm Greetings !!!
Hexaware is the fastest growing next-generation provider of IT, BPO and consulting services. We serve customers in Banking, Financial Services, Capital Markets, Healthcare, Insurance, Manufacturing, Retail, Education, Telecom, Hi-tech & Professional Services (Tax, Audit, Accounting and Legal), Travel, Transportation and Logistics. We deliver highly evolved services in Rapid Application prototyping, development and deployment; Build, Migrate and Run Cloud solutions; Automation-based Application support; Enterprise Solutions for digitizing the back-ofce; Customer Experience Transformation; Business Intelligence & Analytics; Digital Assurance (Testing); Infrastructure Management Services; and Business Process Services.
We are looking for a ServiceNow Developer / Lead who has a minimum of 3 years of experience in configuration, customization, development and administration on the ServiceNow platform.
You will be responsible for translating business needs into technical requirements, designing an end-to end solution and lead the development. Your solutions should align with business goals and objectives and meet all quality and compliances requirements.
• 3+ years of experience with ServiceNow required
• 1+ years of experience with Java Script required
• Certification as ServiceNow System certified administration and/ or Implementation Specialist
• Experience working in and managing multiple update sets and coordinating their promotion.
• Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.
• Must have experience in multiple ServiceNow implementations and have developed custom applications
• Must be adaptable to work in a varied, fast paced exciting, ever changing environment
• MID Server management experience required
• ServiceNow Discovery implementation experience required
• Thorough understanding of ITIL frameworks and processes such as Incident, Problem, Change and Request Fulfillment.
• ITIL Foundations certification preferred.
• Bachelor’s degree or equivalent combination of education and experience.
• Knowledge of LDAP/Active Directory.
• Experience with HTML coding and Jelly script strongly preferred
• Experience with Service Portal preferred.
• Experience implementing systems using the Agile/Scrum methodology
• Experience with scripting in ServiceNow (Business Rules, UI Pages, UI Macros, etc.)Excellent collaboration skills including analysis, brainstorming, communication, teamwork.
• Self-starter and innovator.
• Experience in working on Performance Analytics, ServiceNow Discovery, Service Mapping, ITOM, Event Management and Cloud to Cloud Integrations is advantage
Job Locations: Chennai, Bangalore, Mumbai, Pune and Noida.