Job Description
Roles and Responsibilities
1. Sales Target Achievement & Business Development
To achieve sales & execution targets for IDS.
Identify / understand potential customers / clients and sell customer solution
To handle and understand customers & their requirement.
Assist customers on the floor as the Interior Expert at the studio
Exploring new channels to build business and achieve targets
2. Interior Designing
Develop lay out & design options for customers as per requirements.
Formulate design which is aesthetically in sync with Fabindias sensibility, using FOPL products
Draw up floor plans and sketches as required by customers.
Use computer-aided design (CAD) to create drawings.
3. Project Planning & Management
Plan and estimate budgets as per customer's requirement.
Coordinate with vendors and other stakeholders on time lines & timely execution of IDS Projects to meet customers /client's demands.
4. Customer Service
To ensure superior customer service provided at all times
Work with Fabindia Customers to offer customization & design consultancy for their spaces.
Advise on customization of blinds, curtains , furniture & supervise if required
Use existing range of Fabindia home linen and other home and lifestyle products to develop design options and meet customer expectation.
5. Relationship Management
Supervise assistants (upholsterer, polisher etc. ) who execute the customization and perform required administrative tasks.
Follow up with customers to build long term relationship.
Work in synergy with the store team (team members) & other partners to develop new business.
6. MIS and reporting
To ensure that various reports are provided as per the timelines, daily, weekly, fortnightly and monthly
7. Visual Merchandising
To ensure store is looking appealing at all times.
8. Social Media Marketing
Good understanding of Social Media, eg: Facebook, Pinterest, Instagram
Desired Candidate Profile
Graduate or post graduate in Interior designing, Space Planning, Visual Merchandising.
Good communication, Passion for sales, customer service and Business development, knowledge of wood, furniture placement, space planning, should be able to understand the aesthetics of visual Merchandising.