Job Description

We are looking to hire Regional Collection Manager

Job Location - Mumbai

Roles and Responsibilities
• Ensuring adherence to collection processes in the region, i.e., system allocation, tracking, monitoring delayed cash deposition; identifying and reporting fraudulent practices
• Responsible for tracking & controlling the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters.
• Responsible to review account allocations and collections targets by bucket to our In-house team.
• Required to do regular follow up with the default customers through a dedicated team.
• Ensure adequate capacity to manage past due accounts and enhance recoveries based on business plans.
• Development and enhancement of an analytics and MIS driven culture to project, track and deliver optimized financial results in collections, recoveries and expenses.
• Handling of legal activities in collection i.e. Execution of Arbitration Award, handing all legal activities like Arbitration, EP filing, Sec 138 filing and resolving the cases, Sec 9 filing and resolving the cases.
• Field Visit & Team Motivation - Market Visit to understand challenges on field taking corrective action/providing required support to ensure high sprit on field & be approachable
• Collection Analysis and keeping track on DRR Vs Daily Movement

Desired Candidate Profile
• Any Graduate/PG with 8 - 18 years of experience in Banking/NBFC
• Specialized Knowledge of Personal loans Collection is a great plus.
• Should have handled large volume collections and team.
• Excellent communication and team management skills.
• Excellent knowledge of collections strategies for effective number management.