Job Description
Roles and Responsibilities
Key Activities / Decision Areas
1. Planning and execution of Testing activities:
- Responsible for understanding the Telecom technology stack, delivery approach and strategic initiative, in order to define appropriate test strategies and approaches in the Cloud, Siebel, CRM, BRM or Middleware domains.
- Deliver projects in the testing space and ensure delivery efficiency.
- Individual filling this role will be required to establish dynamic scripts and scenarios, execute and coordinate performance tests, analyse the results and communicate to stakeholders and multi-vendors.
- Ensure to follow the defined metrics, practices, process, reports issues and tools to ensure delivery is managed.
- Implement steps to improve test automation levels. Define best practices and improvement ideas to drive efficiency and continuous improvement.
- Responsible for developing the NFT test strategy ensuring it is updated and based lined to reflect changes to the project risk profile, schedule, testing processes etc.
- Work with the application team to resolve any issues that arise out of performance testing. Ensure quality and accuracy of the test deliverables.
- Devise ways for promoting reusability of Test Assets like Scripts, Input Data Set etc. for non-functional testing across the projects
2. Technical Competency
- Demonstrate ability to test custom services using load generating tools (ie Load runner, Jmeter, SOAP UI) across multiple protocols.
- Experience working in CI/CD environments and cloud-based infrastructures and applications.
- Demonstrate experience in performance test scripting and executing test scripts.
- Ability to analyse NFRs, volumetric Analysis.
- Should have knowledge of C, java, VB macros , Basic of SQL, shell scripts for customizing scripts and innovative automation process.
- Understanding of JAVA/JVM architecture, JVM, GC, Class loading, Thread dump, DB (oracle and SQL server) analysis.
- Knowledge of monitoring, profiling for app stack using APM tools such as HP Diagnostics/ CA Wily/ Dynatrace/ AppDynamics etc and in-depth analysis of server & application metric data.
- Able to accurately analyse performance test results and highlight issues in both technical and business language.
- Experience in supporting tool such as fiddler, firebug, HAR, Lighthouse with be added advantage.
3. Testing Strategy and Standards
- Understand and maintain knowledge of industry standards and certification (e.g. ISO9000)
- Produce all testing deliverables in conformance with industry standards
- Recommend best practices for the test methodology and update lessons learnt
- Identify improvements to the testing process and assist in their implementation
- Ensure defects are identified, captured and resolved using the agreed Defect Management process
4. Service Management
- Should be able to communicate with all Product owners, IT Operation and developer during project activities
- Communicate and escalate any risks / issues for resolution to the project, test manager and to required stakeholders
5. VISPL Service Management
- Responsible for functional duties assigned by the Test Lead and Test Service Manager
- Provide feedback to the Test Team Lead and ensure the work is carried out in accordance with the agreed test methodology, milestones and service levels
- Provide regular and ad-hoc status reports as requested by the Test Team Lead
Desired Candidate Profile :
Competency / Performance Drivers
- Strong interpersonal and communication skills
- A commitment to quality and a thorough methodical approach to work
- Ability to work in a challenging multi-cultural environment
- International experience of delivering within a matrix organization
- Confidence and capability to travel to Europe intermittently, as required
- Fluent in English.
- Making a personal difference
- Communicating for impact
- Managing in a changing environment
- Delivering results
- Putting customers first