Roles and Responsibilities
Day to day troubleshooting of Laptops, Desktops, Printers, Wi-fi, Barcode Printers, Barcode Scanners.
Understand and troubleshoot the Laptops and Desktops hardware issues for L1 support.
Troubleshoot on Windows 10, Office 365, Ubuntu / Linux, Open Office, Outlook Configurations.
Manage Basic Network Check, Switches, Firewalls, Access Points etc.
Location: West Bengal
Desired Candidate Profile
Experience range from min 6 months to 1 year in IT Support
Should have the working knowledge of Ticketing Tool
Should have the knowledge of IP, DNS, DHCP, Domain controller and Directory Services to support on L1 Issues
Good verbal and written communications, email etiquette, process following and hierarchy maintenance
Have to be flexible to work in 24x7 Ecom and Logistics Environment in rotational shifts and follow roster
** The candidate should have his own conveyance.
Perks and Benefits
Salary: Upto 14 K + Allowances
Staffing, Recruitment & Corporate Training