Job Description

• To conduct the briefs of the team members at the commencement of the shift
• Open or close the restaurant (when responsible for the first or last shift)
• To check the table set up, cleanliness, AC temperature at the commencement of
• Shift
• To supervise and guide the team members in performing their work
• Delegate tasks to restaurant staff and supervise their performance
• Manage dinning reservations
• Maintain a fully-stocked inventory and order food supplies, as needed
• To promote and upsell the special menus and services
• Arrange to have shifts covered (e.g. when employees take time off)
• Help staff resolve on-the-job challenges
• Track daily costs and revenues
• Balance the cash register at the end of the shift
• Coordinate with suppliers as they deliver food product orders
• Ensure client satisfaction and gracefully handle any complaints
• To check the restaurant set up at the commencement of the shift
• To take feedback about customer satisfaction levels and to compile the guest history regarding their preferences, special requirements etc
• To approve the stores requisitions of the various items required at restaurant
• Inform the next Shift Manager about pending tasks
• Report maintenance and training needs.
• To plan and prepare the action plan for handling busy operations time
• To check with kitchen team regarding the shortage and/or unavailable menu items and to inform the same to team members accordingly
• To comply with all health and safety regulations
• To maintain log book and to make necessary entries for further prompt action
• To approve leaves of the team members
• To prepare duty roster of the team members of restaurant
• To conduct the training for team members as per the training calendar