Job Description
Roles and Responsibilities
Restaurant General Manager is the No.1 leader. The Restaurant General Manager has the overall responsibility for directing the daily operations of a restaurant, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting and retention of team members, financial accountability, ensuring that the highest quality products and services are delivered to each customer and other duties as required or assigned.
Core Responsibilities Include:
Creating value for our shareholders through efficient operations, appropriate cost controls, and profit management
Effectively manage a Yum-owned restaurant within the policies and guidelines of the company, ensuring 100% customer satisfaction at all times.
Controls day-to-day operations by scheduling manpower, ordering food and supplies, and developing the restaurant team
Controls profit & loss, by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
Interviews and hires team members, conducts performance appraisals, takes discipline action, motivates and trains
Ensures maintenance of equipment, facility, and grounds through the use of a preventative maintenance program
Ensures food quality and 100% customer satisfaction
Ensures complete and timely execution of corporate & local marketing programs
Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team
Champions recognition and motivation efforts
The ideal candidate for the Restaurant General Manager position will posse:
Passion for hospitality
People Focus: training & development
Custodian of Culture
Thirst for Knowledge
Dedication to providing exceptional customer service
4 or more years of experience in same field.
Graduate (any stream) or 3 yrs Degree / Diploma in Hotel Management
Candidates working as RGM/RM in their current role will be considered- Mc Donald's/Burger king/Domino's/KFC(NOC Required in case of other than SFIL).
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Pan Punjab (Amritsar/Ludhiana/Jalandhar /Pathankot /Hoshiarpur /Bathinda)Chandigarh Tricity