Job Description

Roles and Responsibilities

for Head - Data Center Operations, responsible for leading and executing data center operations and strategy

Desired Candidate Profile

• Provides senior leadership to drive strategic vision for Data Centers, including Critical Facilities Operations, Commissioning, Infrastructure Service Delivery , Security, and Safety on a corporate level.
• Manages nationwide Data Center operations of the 24x7 Data Center environment. Identifies and implements critical metrics necessary to manage and monitor the performance of overall operations including capacity, availability, budget, and inventory. Oversees all electrical and mechanical infrastructure such as UPS systems, generators, fire suppression systems, DC power systems, and HVAC systems in order to achieve 100% availability. Translates business server, storage, and networking requirements into specific Data Center needs (space, racks, power, AC, cabling) with cost estimates. Has responsibility for meeting established Service Level Agreements (SLAs).
• Establishes key KPI, SLAs, metrics and measurements demonstrating area health. Communicates through operational reviews. Measures and tracks against industry benchmarks and standards.