!!! Greetings from Aims Global Consultants !!!
We have an urgent requirement for the post of Executive-Customer Support / Customer Care Executive (CCE) in the Health-tech cum E-Commerce industry for Kolkata based MNC (Group of Company)
Job Location: Kolkata (Dalhousie & Deshopriyo Park)
CTC: INR up to 16k PM (Negotiable)
Exp: Min 01-03 yrs as CCE in the healthcare industry
Report to Manager-Operation & Commercial
The company is registered with BSE & NSE; a manufacturer of Specialised Refractories and requisite Operating Systems for the Iron and Steel Industry & has a large pool of trained engineers and application specialists to offer customers Total Solution for Refractory for flow control in Steel Teeming and Continuous Casting of Steel.
The company has a newly launched Healthcare organization; means a young startup that has embraced best-in-class technology to widen healthcare accessibility and improve efficiency in healthcare delivery. Their aim is to affect information convergence in order to smoothen the availability of healthcare services in India.
Founded by professionally qualified and internationally experienced personnel and backed by experienced doctors and professionals with vast experience in healthcare, they are committed to changing the overall experience of patients in India.
- Morning Shift: 07:00 AM to 03:00 PM
- Evening Shift : 02:00 PM to 10:00 PM
- Night Shift: 10:00 PM to next Day 07:00 AM
- The Candidate should graduate in any stream / 10+2 passed candidate may apply
- Excellent communication skills & client handling ability
- Must have minimum 01-03 as CCE / Customer Care Associate in the healthcare industry
- Pleasant personality
CANDIDATES WITH THE FOLLOWING ARE PREFERABLE:
- Experience in Customer handling in industry E-Commerce / Healthcare industry
- Good communication skills (Mandatory)
- Ready to take the challenge of new assignment as decided by management
- Candidate to be ready for work on rotational shift (Shift will be changed every 15 days)
ROLE & RESPONSIBILITIES:
- Customer handling
- Solve the queries of customer related to their product
- Coordinating with other departments
Aims Global Consultants
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