Create Standard Operating Procedure (SOP) along with other departments
Conduct Audits and various study/ assessment of other Department, Schools and Programs
Create Corrective Action Plan Analysis (CAPA) and Root cause Analysis (RCA)
Drive improvement on CAPA and RCA with HO/ Field team
Identify improvement areas post audits and identify projects
Create Project Plans for improvement areas/ projects identified, involve cross functional team, conduct analysis/ inferences and implement them for closure
Conduct Training and awareness on Quality Support Management (QSM)/ Data analysis/ Projects
Knowledge of process excellence, operational excellence and Six Sigma
Frequent travel to locations for audit and projects, conduct training and awareness programs