Job Description

We are looking for Guest Service Associate - Food and Beverage for Delhi location.

Job description

Responsible to perform all duties in accordance with the set policies and procedures covering aspects of Box-Office/Concessions/Ushering under the general guidance of Duty Manager/Duty Officer

• To personally greet the customers and other VIP Guests at each touch point with correct salutation
• Service on seat, suggestive & Up selling,
• Efficient Cash handling at POS, and no variance in sales
• Customer query handling and delight each and every customer by giving best service.
• Well versed with Movie synopsis and genre.
• Taking effective orders and satisfying the customers.
• Box office handling, Concessions handling independently.
• Cash Management from Box and Candy Area.
• To effectively operate the software system VISTA generating revenue.
• Ensure highest level of integrity towards organization & patron.
• Handling queries regarding film content, rating, show times.
• Responsible for maintenance of machines at Box Office and concessions
• Ensure that all the statutory forms and formats for revenue collection are maintained in the respective areas at all times.
• Follow correct cash handling procedures and revenue collection as per the policies and procedures.

Desired Candidate Profile

• Decent knowledge about food & beverage.
• Good communication skills
• Outgoing personality

Hotel Management freshers & experience Graduates can apply.