1. Successful execution of Post sales work as per SOP and updation of the same on regular basis.
2. Handling of day to day emails from customers.
3. Database Management in CRM & Excel sheets for maintaining records.
4. Quality checking of application & KYC, execution of allotment letters, sell agreement, nomination related documents plus agreements, demand letters, NOP, HOP etc., cancelation of unit, payment reminders plus collection and follow up the same.
5. Coordination relating to home loan Banks, TPA, NOC, subvention schemes besides supervising and maintaining records of all the legal or important documentations along with formats or templates.
6. Liaising with Accounts department or legal cell and home loan bank for executing sale agreement or conveyance deed for smooth documentation and quick collection.
7. Generating the weekly and daily MIS reports.
8. Completion of tasks assigned on day to day basis.