Job Detail


Date Posted: August 10 2019
Salary: As per industry standard

Job Description

Business Driver

Deliver budgeted regional sales target and increase sales productivity
Segment focus, customer focus needs-based selling
Deepen customer relationship penetration through multi-product selling or bundles around anchor product
Drive and monitor regional sales strategies, create sales opportunities, evaluate effectiveness
Build and manage relationship with business partners / intermediaries / channels

Customer Experience

Drive the right sales culture and attitude
Operational quality manage sales controllable error, rejection, approval rate, TAT etc.
Continuous sales improvement effort, through active engagement with Product, Credit & Operations
Manage customer experience

Financial Objective

MIS accuracy and discipline
Effective capacity and cost management

People Management

Lead and manage a team of 4 7 Team Managers
The Right Coach
Engage every team member and build strong team work
Effective performance / scorecard / vintage mix management within budget, discipline in performance management
Identify and groom potential sales leaders
Upgrade people management skill constantly

Risk Assurance

Ensure CDD, MLP & TCF diligence and adherence to operational risk controls and procedures in day-to-day Regional Sales teams management
Discipline in HR and training related matters, Operational Risk Standards
Zero tolerance of risk and compliance breaches
Adhere to all policies, guidelines and procedures, comply with local regulatory requirements, reflect best practices
Being measured against Governance and Operational Risk review result of the regional team
Achieve satisfactory audit rating, ensure no adverse findings in internal / external audit, governance and compliance review
To comply with all applicable money laundering prevention procedures and report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager

Our Ideal Candidate

Minimum qualification should be Graduation. A post Graduation will be an added advantage
Sales experience of at-least 5 years in the FMCG, Office automation or Retail Banking industry would be an advantage.
Experience in handling Asset products would be an advantage but not a pre-requisite.
Good knowledge of the selected market and customer segments would be an advantage.
Strong communication and negotiation skills with the ability to influence outcomes.
Experience in managing a big workforce of approx 50 people will be an advantage
Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit.


  • personal skills , hr , workforce , communication , performance management


  • Banking

Functional Area

  • Human Resource/IR/Training & Development

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