Walk-in Drive For Customer Care Executive job in Pune by XpressBees for 0 - 2 Years Experience

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Roles and Responsibilities

Handling Out bound calling
Handling Inbound Calling
Providing complete information about the product to the customer.
Solving all product or service related issues of the customers.
Giving the right pitch to the potential customers, so they end up buying the product or availing the services.
Keeping a proper record of the customers.
Maintaining and updating the information of the customers regularly.
Providing the best possible solution to the queries of the customers.
Making products and services reports by collecting and analyzing the information provided by the customers.

Job Type: Full Time
Industry: Logistics/Freight Forward/Distribution/Courier
Function : BPO/ITES/Tele caller/Customer Care
Key Skills: Inbound Process Customer Service Customer Care Outbound Process

XpressBees
Xpressbees is an end-to-end logistics service provider. XB provides services such as last-mile delivery, reverse logistics, payment collection, drop shipping, vendor management, cross-border services, fulfilment services and tailored software solutions. Starting its journey with 50,000 shipments a day in 2015, Xpressbees currently delivers 1 million shipments daily through its 135+ hubs and more than 2,500 offices and service centers.