Job Description
Monitoring and administration of existing SAP Systems in a 24X7 support model
Handle administration of SAP including the installation, configuration, upgrades, and maintenance. Installation may include SAP R/3, ECC, CRM, BW, HANA, Net weaver, Net Weaver components, Solution Manager, etc.
Perform client administration like local client copy, remote client copy, create and deleting clients.
Create and restore data backups, manage the database space allocation
Provide analysis based on troubleshooting for timely closure of tickets
Perform printer or spool configuration and administration
Create RFCs and should be able to configure TMS (Transport Management System), Perform the transport releases.
Monitor and manage the servers, background jobs, performance of the system
User administration like creating and deleting users, assigning and resetting passwords, locking and unlocking users.
Monitor the status of work processes, application servers, and system logs, etc.
Analyze the ABAP dumps, perform system copies
Configure SAP GUI at client computers
Able to understand IP address configurations and pinging concept
Prepare the Root cause analysis documents and reports of the SAP Systems
Refresh of non-prod systems on a regular basis
Communication:
Provides consultation and support to Business and SAP team partners in relation to SAP objects developed
Participates in the creation of end-user documentation
Provides accurate ongoing status of individual and teamwork activities.
Shares expertise and experience to help other team members.