Job Description
Responsibilities:
Responsible for providing 24X7 Application Support across multiple visa applications.
Responsible for applying code and operation break fixes and other proactive maintenance activities to keep the services up and running.
Responsible for evaluating the Issues reported by Visa clients and members and providing ongoing solutions
Responsible for managing the performance and tuning of several Visa applications.
Will be responsible for managing the service and ticket SLAs and managing the workflow to achieve the SLAs.
Will be responsible for keeping up the availability and security of the application and handling issue bridges and triaging.
Qualifications
Minimum 5 years experience in working with Apache, Tomcat, WebSphere and LDAP.
A bachelors degree or equivalent in Computer Science, Engineering or related
field required
Minimum 3 years experience in DevOps/Production support profile working in a globally distributed team.
Expert level of experience on Redhats version of Kubernetes, Docker called openshift.
Experience in working as a Cloud DevOps Engineer, Build Release Engineer, System Administrator and Automation Expert
Integrated Docker container orchestration framework using Kubernetes by creating pods, config Maps, deployments using Jenkins
Experience in Kubernetes to deploy scale, load balance and manage Docker containers with multiple name spaced versions.
Building Docker images and fetch/promote and deploy to Production.
Basic level knowledge on Akamai/Cloudflare, Active-Active setup Application
Knowledge and experience with Linux and UNIX.
Working experience on Java, J2EE and Python Script technologies.
Experience in working with Oracle/Postgress DB s, DML/DDL SQLs and Store PROCs
Intermediate knowledge on Load Balancer, TCP layer architecture.
Knowledge on Certificates and Certificate Chains.
Experience with Service Now and ticketing workflows is preferred. Working experience with monitoring tools like SPLUNK or any other monitoring tools/processes will be advantageous.
Prior working experience with Card and transaction domains will be advantageous.
Should have a technical and business mindset
ISO 9000 and ITIL experience will be advantageous.