Greetings from Lenskart!!!
We have an Urgent Job Opening for an Optometrist for the below locations:
Diploma/BSc in Optometry is mandatory.
The incumbent shall be responsible for providing the best customer experience in our stores by ensuring high standards of eye testing quality
Commitment to Customer Satisfaction
Always putting the customer's needs first.
Conducting competent and knowledgeable eye tests.
Greeting customers immediately when they enter the store. Shows urgency in providing service to customers and satisfying their needs friendly and high customer service-oriented eye test.
Building a strong relationship with customers by engaging the customers by explaining the Eye Exam Process.
Exploring the underlying reasons for recurring customer problems and also going the extra mile to find the solutions.
Anticipating the problems before they occur and having a plan of action for them at the store level
Eye Test Quality Assurance and Sales
Examine eyes, using observation, and instruments, to determine visual acuity and perception, focus and coordination
Responsible for converting the prospective customers into actual customers.
Ensure all customers receive accurate diagnoses and appropriate recommendations.
Effective communication with all retail associates to ensure the seamless customer experience
Security & Hygiene
Maintaining the necessary safety measures in ensuring the safety of the store and customers