Job Description
rgent hiring for Associate Service consultants ( Two - Wheeler is must )
NOTE : Candidate must be familiar with Hindi and English
Permanent work from home
What would be the roles and responsibilities
- Providing customer support over the phone or an Email.
- Reaching productivity that meets job standards, while working with speed and accuracy.
- Answer queries about products or the company.
- Meeting and exceeding targets as assigned periodically.
- Responding in a timely and effective manner to all internal communication
- Needs to travel locally to meet customers.
ISMS Responsibilities
- Be aware and comply with the ISMS Policy, procedures and objectives;
- Actively participate in ISMS exercises;
- Request access to information access from their Team Leaders/ Executives;
- Report known and suspected security incidents to the IT Helpdesk;
- Protect secrecy of passwords; and
- Protect information assets used by them against compromise of assets Confidentiality, integrity or availability.
What we are looking for in a candidate
- Should be Confident & Dynamic
- Excellent interpersonal and listening skills
- Strong customer focus
- Quick understanding
- Good persuasion skill.
- Team Player
- Problem-solving Approach
- Quick learner, creative and achiever
- Passionate about work output
Desired Skills and Experience-
- Graduate or higher education.
- Min 6 months experience in Customer Service
- Ability to communicate effectively Hindi & English language.
- Basic computer skills.
What do we offer?
- Amazing work culture.
- Complete Day shift.
- 6 Day working
- 1 Roster off
- Good opportunity for career progression.
- GMC- Group medical coverage
- Gratuity is paid as per applicable law which is over and above total offered CTC
Perks and Benefits
Travelling allowance paid by the company .