Job Description

• Install desktop OS as per requirement, add/ remove accessories, and devices/ peripherals, configure PCs. 
• Maintain record of new machines installed movement of machines within site, changes in configuration of machines and inform asset coordinator about the changes.
• Install load/ reload desktop/ office automation software, e-mail client, and browser as per need.
• Handle Printer problems at user desktops.
• Handle first level LAN issues for user
• Provide first level support to voice equipment which includes support for the (VOIP) telephone voice devices
• First level support for handheld mail communication devices.

Candidate MUST have hands on experience in independently handling Desktops, Laptops and Microsoft Windows. MUST be ready to work in shifts

In terms of personality:

• Excellent verbal and written communication skills.
• Capable of taking on a task and driving it to completion while paying attention to details.
• Taking ownership of work assigned.
• Ability to work in a fast-paced environment and to meet changing deadlines

Required skill set :

• Knowledge of Microsoft Windows and Office is a must.
• Knowledge of PC Hardware is a must.
• Knowledge of Basic Networking is a must.
• Knowledge of deploying Patches of OS, Antivirus and Internet based applications