Ujjivan Small Finance Bank Limited is a mass market-focused bank in India, catering to financially unserved and underserved segments and committed to building financial inclusion in the country. Our Promoter, Ujjivan Financial Services Limited (UFSL) commenced operations as an NBFC in 2005 with the mission to provide a full range of financial services to the economically active poor who were not adequately served by financial institutions. On 7, October 2015, UFSL received RBI In-Principle Approval to set up a Small Finance Bank(SFB), following which it incorporated Ujjivan Small Finance Bank Limited as a wholly-owned subsidiary. UFSL, subsequent to obtaining RBI Final Approval on November 11, 2016, to establish and carry on business as an SFB, transferred its business undertaking comprising of its lending and financing business to our Bank, which commenced its operations from 1, February 2017. We are a ‘scheduled bank’ included in the Second Schedule to the Reserve Bank of India Act, 1934.
Ujjivan Small Finance Bank serves over 55.3 lakh customers through 575 branches and 17,018 employees spread across 244 districts and 24 states and union territories in India. Gross Advances stands at 13,890 crores with a deposit base of 10,743 crores as of September 2020. Apart from the network of branches, ATMs, and Automated Cash Recyclers, we have a phone banking unit that services customers in nine languages, a mobile banking application that is accessible in five languages as well an internet banking facility for individuals and corporate customers. Our focus is to use technology as an enabler for our customers that allows us to customize and deliver products and services to suit their needs.
Value And Culture
Our qualitative factors and strengths are as follows:
Customer's choice institution
Integrity in all dealings
Provide responsible finance
Fair with suppliers and service partners
Compliance with laws, regulations, and code of conduct
Best place to work
Professionalism and Teamwork
Respected in the community
Through the strategic partnership with Parinaam Foundation for the formulation and implementation of financial literacy programs such as Diksha+, and other community-centric initiatives, we aim to raise the level of financial awareness of our customers and develop a deeper connection with the community.