Technical Support Executive International voice wfh job in Kolkata by Careernet Technologies Pvt Ltd for 0 - 5 Years Experience

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We are Hiring For Service Desk Associate - International Voice

Job Description & Requirement

Provide first /second level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems.
Follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed procedures. Executes transactions as per prescribed timelines.
Provides remote assistance to End Users (phone, email, chat and other channels)

Quickly build trust and confidence with customer

Desired Candidate Profile .

Fresher & experience in Service Desk/ Tech support process / Cloud Computing Process.
Excellent communication skills C1 equivalent proficiency.
Graduation is mandatory.
Freshers with technical Back Ground Can apply. (2019 to 2021 Batch)
Flexible to Work in Rotational Shifts
Immediate joiners

only btech, be, mca, bca, bsc candidates can apply

Perks and Benefits

5 Days / 2 Rot. off

Work from home

Salary best In Industry

Job Type: Full Time
Industry: CRM/CallCentres/BPO/ITES/Med.Trans
Function : BPO/ITES/Tele caller/Customer Care
Specilizations: Technical/Process Training
Role: Technical Trainer
Key Skills: Customer Service Customer Support International Call Center Technical Support Customer Care International Voice Voice Process International BPO