Job Description

Roles and Responsibilities

Experienced in Celonis Process Mining / UI Path Process Mining/ Signavio Process Mining/Minit Process mining or any other process mining tool

• Ability to identify opportunities, create solutions, present them as business cases to key stakeholders and execute the solution proposed.
• Understanding of key customer processes, such as Order-to-Cash, Procure-to-Pay, Issue-to-Resolution, etc.
• Experience working with ERP systems (e.g. Microsoft, Oracle, SAP), data extraction, data analysis, reporting, etc.
• Experience with SQL, database technologies, ETL, and/or programming (Java, Python, R, etc.)
• Process mapping and identifying non value add steps to create lean and agile processes.
• Responsible for identifying business problem areas and aligning themselves to the pain areas through Continuous Improvement Projects
• Strengthen and enhance internal processes to make them more efficient and effective by identify process improvement/re-engineering opportunities.
• Seek opportunity for Automation, Robotics and other technology solutions to bring scalability in the processes
• Help our clients to simplify and improve their operations by developing business cases, analysing clients as-is processes and create end-to-end automation solution blueprints
• Responsible for working with the clients Business excellence & Operations teams to hunt down processes for RPA & conducting initial RPA process investigation, priority, assessment & fitment analysis. You will be responsible for PDD (Process design document)
• Act as customers key contact and guide them through the analysis process and become their trusted advisor on process automation
• Provide quality consulting service by applying PDCA, lean, 6 sigma and other relevant quality methodologies with the objective to reduce cost/cycle time, improve productivity, increase revenue, improve product/service quality, and/or realign organizational practices with business strategies
• Work in coordination with other departments to incubate new solutions and technology for existing and new businesses

Skills:

• Celonis
• ERP Systems
• SQL, database technologies, ETL
• Programming (Java, Python, R, etc.)
• RPA thought leadership
• Analytical Ability
• Six Sigma GB/BB
• Customer service orientation
• Technical Expertise
• Ms Office
• Oral and written communication