Job Description
Dear Candidates,
Greetings from Sutherland!!!
We have openings for "Hindi Voice Process-Customer Service" (CANDIDATES WHO ARE INTERESTED PLEASE DO SHARE YOUR RESUME TO THE ABOVE MENTIONED MAIL ID).
CANDIDATES WHO ARE AT PRESENT IN CHENNAI OR CAN RELOCATE WITHIN 2 MONTHS ALONE PLEASE REACH OUT.
Only Telephonic Interview and Strictly No Walk-Ins.
2021 batch are also eligible to apply.
Roles and Responsibilities:
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments. Recommend potential products or services to management by collecting customer information and analyzing customer needs. Prepare product or service reports by collecting and analyzing customer information. Contribute to team effort by accomplishing related results as needed.
Customer Service Representative Skills and Qualifications:
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking, Fluent Hindi speaker(Preferably Native Hindi speaker) with Good English Fluency.
Benefits:
Door - step cab facilities (Within the boundary limits)
Friendly Working Environment
Excellent Growth
Huge Incentives
Job location : Chennai
Shift : Rotational shift and Rotational week off.
PRISCILLA HR
Sutherland