Customer Care Executive - Bisleri International Pvt Ltd - Hyderabad job in Hyderabad by South & East at Bisleri International Pvt. Ltd. for 1 - 5 Years Experience

Customer Care Executive - Bisleri International Pvt Ltd - Hyderabad

South & East at Bisleri International Pvt. Ltd.

1 Years - 5 Years
2.50 - 3.50 Lacs p.a.
Hyderabad

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Posted: 14/01/2023

Job Description

Company - Bisleri International Pvt. Ltd.

Designation: Customer Care Executive (Co. payroll)
Location: Hyderabad

Languages: Fluency in English, Telugu, Hindi

Responsibilities:

1. Will be responsible for all the Customer Care related activities.
2. Handle customer Complaints, In-Bound calls, Out-Bound calls.
3. Maintain Customer complaint records and forward to respective Quality team for proper
solution and follow-up for complaint closure. Solve customer query and provide information.
4. Responsible for Order Taking from clients.
5. Working on CRM and manage the reports.
6. Prepare various reports as required by management for customer care.
7. Any other activities assigned by the management.

Preferable Candidates:

- Fluency in English with strong networking and communication skills.
- Good with excel, presentations and data analysis.
- Experience with service industry/Call centers.

Job Information

Job Type: Full Time
Industry: FMCG
Function : BPO/ITES/Tele caller/Customer Care
Role: VP/ Head - Customer Service
Key Skills: bpo International Call Center Inbound Calls process associate customer support Outbound Calling Customer Relationship voice process Telecalling Customer Care Customer Complaints Call Center CRM

About Company

South & East at Bisleri International Pvt. Ltd.
Bisleri is the leading brand in the bottled water industry. We are the pioneers, having a nation wide network for manufacturing, sales and distribution.