My role is to make Phillips Corporation the best supplier of manufacturing technology there will ever be, by
I will support the common goal to be the best EPD service department in the world by being the best EPD Service Engineer in the world and will give all my customers a legendary service by attending all the service calls within the least time possible.
I will never accept mediocrity. I will ensure Phillips Machine Tools India Pvt Ltd is the best distributor in the world by forever being on the path to find the best way to accomplish any task set before me and I will always be willing to learn from my peers.
To make sure that our Service Department resolves all the issues and becomes a role model department, we will ensure that my daily work, with a problem-solving summary as well as the list of critical issues, should be made available to our Senior as well as junior people at their ease to learn and rectify the problems accordingly.
Being a role model user of MyCDT!, thereby causing myself and all partners I work with to accomplish what we never believed to be possible;
In order to create the best service team in the world I will perform beyond my own expectations for every customer I come in contact with and I will adapt as required to meet the changing market. I will give both electrical and mechanical support.
I will be the best technician in the world by my relentless pursuit of perfection, my unending thirst for knowledge, my desire to see my company prosper, and my total dedication to our customer s needs.
I will prove my dedication to the EPD measuring criteria by practicing open communication with management to help ensure I am the best Service Engineer Phillips Machine Tools India Pvt Ltd has who is doing both Machine installation & commissioning on time.
I will ensure that I will arrange proper parts, will search the right parts under warranty / out of warranty machine to become the best service engineer as well as to give the best service possible.
Promote a friendly working environment with all coworkers to make Phillips Machine Tools India Pvt Ltd an organization any person would want to work for.
I will build outstanding customer relationships by listening to and solving customer problems, by using my critical thinking skills and my support team as resources.
As a brand ambassador, I will partner with our customers and suppliers to improve competencies for applying manufacturing technology resulting in leaps in productivity. I will make sure all of my customers (internal & external) are always operating at optimal performance.
Customer problems will become my problem and I will be relentless in finding a resolution to these issues. I will not accept this can't be fixed or there is no answer. The customer will be 100% satisfied with the results
We are a global supplier of manufacturing technology products and services primarily focused on CNC machine tools (metalworking), and additive manufacturing. Phillips Corporation is a unique community of high performers? a work in process? dedicated to rapid-paced continuous improvement for the purpose of providing unusual levels of productivity and service to you.