Job Description
Job Summary
The Senior Systems Administrator works within the pSemi IT Operations group, and is responsible for the technical design, planning, implementation, performance, and maintenance of server and network systems. This position requires advanced knowledge of and experience with corporate IT systems of various types and a proven ability to learn new skills in a constantly changing technical environment.
Roles & Responsibilities
This position has responsibility for:
• Network and IT Systems design and architecture
• Server installation, configuration, and maintenance including backups and recoveries
• Maintenance of applications and services provided by the operations team (such as email, file/print services, storage, or identity management).
• Installation and maintenance of virtual environments in a highly available environment
• Network equipment installation, configuration, and maintenance
• Identifying, tracking, and resolving issues in the corporate issue tracking system
• Configuration and maintenance of network and server monitoring systems
• Providing a positive, expedient response to technology issues that arise
• Resolution of user issues that relate to the server / network environment
• Availability to occasionally work after hours or on weekends in support of company or IT projects
Competency Requirements
In order to perform the job successfully, an individual should demonstrate the following competencies:
• Critical Thinking: Skilled at finding logical flaws in arguments and plans; identifies problems and solutions that others might miss; provides detailed insight and constructive criticism into problems and complex situations
• Working with Ambiguity: Achieves forward progress in the face of poorly defined situations and/or unclear goals; able to work effectively with limited or partial information
• Evaluating and Implementing Ideas: Defines requirements and resources needed to implement new ideas; approaches innovation with a practical, task-oriented mindset; converts ideas from general concepts into actionable plans
• Solving Complex Problems: Breaks down large problems into smaller, more manageable components; identifies key factors that influence the viability of different solutions; clarifies information needed to solve problems
• Testing and Troubleshooting: Consistently performs routine maintenance and inspections to ensure machines, processes, or tools are functioning as expected; thoroughly follows test and maintenance procedures to resolve operating malfunctions
Minimum Qualifications (Experience and Skills)
• 8+ years of hands on experience in both server/network systems and direct end user support in a corporate IT environment
• Ability to effectively troubleshoot and support Microsoft Windows Operating systems in a business environment
• Ability to identify and resolve difficult technical issues with minimal supervision or guidance
• Ability to work with other teams to resolve issues relating to IT Systems
• Ability to work independently to complete involved technical projects, such as system implementations and upgrades
• Extensive experience managing and deploying Linux/Unix systems in both on premise and cloud environments
• Advanced level experience configuring and managing Cisco switches, routers, and wireless access points
• Experience with configuring PaloAlto Firewalls
• Advanced knowledge of server and network system operation in a multisite enterprise environment
• Experience configuring, working with and troubleshooting Microsoft Exchange Server / O365 environments / Microsoft Windows Server operating systems (2008, 2012, 2016, 2019)
• Experience with various other Microsoft software and services such as Active Directory Administration, SQL Server administration, and IIS
• Experience configuring Storage Area Networks, preferably NetApp ONTAP
• Experience with VMWare server installation, configuration, and maintenance in an environment using DRS and HA
Preferred Qualifications
• 3+ years of experience in supporting High Tech industry
• Professional attitude
• Self-starter that requires minimal supervision and can provide oversight for any assigned projects
• Excellent verbal and written communication skills
• Experience supporting end users in an Oracle environment and Oracle cloud
• AWS operations and deployment
• Experience with corporate telephonic systems
• Experience working in a technical or manufacturing company
Education Requirements
• Bachelor's degree in Engineering; Master’s degree in Computer Applications preferred
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.