candidate must have 10+ yrs of experience in OpenText EMC EDM Technical experience.
Candidate must work with key business users to understand & resolves issues within Document & record management environment.
candidate must have excellent communication skills
candidate must have fluent in English – Written & verbal
Expertise as Business Influencer
Products used – Opentext & Info Archive
Technical Subject matter expertise on:
a. Bulk updates
b. Collection configs
c. Migrations
d. Picklist
e. User management
f. Workflows
g. Update meta-data
Can automate most of the incidents & changes on above
Hands on experience on validation (manual / automated)
Experience with ITSM & Service Management tooling (Remedy)
Should have experience or knowledge in Content Server, D2, Administration, xPlore, ADTS, MyInsight, IDS, Retention Policy Services, Process Engine, BPS, BPM and Infoarchive
Soft Skills Needed
Ability to work with various teams and help them with their issues.
Ability to present or engage upper level management.
Ability to work in a cross-functional team.
Ability to review the technical and non-technical works