Job Description
Job Title Customer Sales Officer (CSO)
Department Pharma B2B Sales
Total Experience 0-5 Years
Job description
Roles and Responsibilities
Service the retailers for enhancing usage Daily visits to merchants and visit marking as per beat plan Payment collection and recovery of dues Push merchants to use digital or online payments instead of cash / cheque Tele-calling to select retailers for order booking, if unable to visit due to lockdown or containment measures Raise complaint tickets on behalf of merchants for resolution Converting existing partner pharma retailers to Exclusive Pharma retailers Develop and nurture long term relationship with key Pharma Merchants for enhancing usage and upselling Implementation of the hardware and software. Attend training for the same. Follow up with the interested set of merchants Collection of Security Deposit Responsible for Device issuance to on-boarded retailer Desired Candidate Profile10th /12th / Graduate Fresher, Under Graduate or Graduate with 1+ Years of experience. Should have his/her own two wheeler (scooter / motorcycle / E-bike) along with a valid Driving license for the same. The driving license should be produced for verification, at the time of joining.