Job Description
Dear Candidates,
Greeting from YLG SALON (R&R Salons Pvt. Ltd)
About YLG:
At YLG, We do great!
Good is just a four letter word. Go for Great. Irrespective of whether you want a makeover or a good old pampering session, we have got you covered. The name itself says it all you Look Great ! Your official beauty destination YLG, offers innovative beauty services that you need for a complete couture look. All of our services are tailor made to suit the contemporary woman.
In 2009, YLG established its first salon off Airport Road, Bangalore. YLG opened with a promise consistently deliver world class services to all customers across all Salons, bringing the best products and services from across the world to the Indian woman at reasonable prices.
This way continues to strike a chord with our ever growing band of happy customers and today YLG has over 64 salons across Bangalore, Chennai and Hyderabad with over 5, 00,000 loyal customers. Our sole aim is to make you look great.
https://www.ylgindia.com
YLG SALON (R&R Salons Pvt Ltd) Hiring Male/ Female Store Managers
Eligibility Criteria: Any Graduates
Good communication skills
Diploma/ Any Graduate in Hospitality,Retail specialization
.
Location : Bangalore
Strong sense of responsibility and a professional presentation.
Excellent problem-solving and multitasking skills.
Leadership skills along with the ability to motivate a team into high performance.
Customer service drive with outstanding communication and active listening skills.
Job Description:
Managing in Planning & Execution of day-day Operations.
Ensure clients are properly greeted upon their arrival.
Ensuring and providing flawless, upscale, professional and high class guest service experiences.
Analysing customer feedback and providing strategic direction to continuously improve overall rating.
Responding to guests needs and anticipating their unstated ones.
Roaster Planning, Week-off scheduling.
Contributing to the development of customer satisfaction programs.
Ensure that the financial procedures such as Cash deposit, DSR( Daily Sales Report) are updated on daily basis.
Motivate the store staff and ensure the growth of the store staff in terms of Skill and position.
Continuous communication with the store staff thru store briefing, training on the offers and promotions, daily sales, Customer grievance.
Ensure that the customer appointments are scheduled accordingly.
Responsible for the achievement of the store targets.
Able to handle customer complaints and grievances.
Ensure the optimum mix of sales through services and membership sales.
Ensuring that the SOP is adhered at the store.
Variable Components: Incentives
Great opportunity to work with fastest moving industry in India YLG SALON (R&R Salons Pvt. Ltd)