We are hiring talents with hands-on experience on PowerPoint designing.
Overview of the role
The successful candidate will be responsible for working closely with the rest of the team on a daily basis, and would be reporting into their Training Manager / Process Trainer / Client Manager on their daily deliverable. Job role involves producing documents with total accuracy and quality within the specified timeframe and by meeting clients specifications. The individual will also be taking additional responsibilities to the nature of quality control, training support for Document Specialists, and become a link with the Workflow Coordinators.
Responsible for producing documents as per client instructions on MS Office / Creative platform
Excellent PowerPoint skills including animation / transition effects
Interact with clients to clarify doubts and provide suggestions on layouts, designs
Quality check the document output produced by the Document Specialists, before delivering to the end client, and report all impediments to the Training Manager / Process Trainer / Client Manager
To be involved in all training program organized by Williams Lea part of orientation, induction and performance
To be able to mentor and coach the set of members on their technical skills and to bring them up to required performance
Produce all necessary reports related to Quality, Efficiency and other parameters to gauge performance of the Document Specialists / Team
Works closely with Workflow Coordinators / Training Manager on a daily basis
Hours of Work
Willingness to work on day & night shifts (8 hours) on a rotation / continuous basis
Flexibility to work on demand as per operational requirements
Adaptable to work on Saturdays and Sundays, or on holidays
Bachelors Degree in any discipline (preferable in Commerce / Arts / Literature)
MS Office 2007 / 2010 certification / qualification (preferable) with knowledge of Adobe suite (advantage)
4 - 5 years of relevant work experience
Self starter, proactive & assertive
Presenting skills and MI preparation
Team player and good interpersonal skills
Leadership traits are essential to manage a team
Strong organizing skills with good ability to multi-task
Ability to work under pressure and deliver accurately on time
Good command over English language – spoken and written
Demonstrate ability to work independently on self-directed projects and to collaborate in a team
Function : Administration/Operations, BPO/ITES/Tele caller/Customer Care
Williams Lea is the global provider of skilled business-critical support services to financial, legal and professional services firms. From our humble beginnings as a print shop in London to our position today as a global outsourcing leader, our business is built on a strong heritage, great relationships and a talented team.
We are experts in delivering efficient business processes in complex and highly regulated environments. We connect people, processes, and technology to manage documents and streamline key back-office functions. Empowered by a global workforce, our strength is unparalleled and helps improve efficiency, increase effectiveness and reduce the risk for our clients.
Our clients and their customers have always been at the heart of everything we do. We bring a consultative and collaborative approach to developing solutions for the unique needs of legal, financial and professional services firms.
We have an unrivalled global presence and a versatile range of service models ranging from onsite, nearshore and offshore delivery.
Williams Lea is part of Williams Lea Tag which has combined revenues of $1.2billion and 10,000 employees worldwide, operating in over 195 cities across 40 countries. Williams Lea Tag is backed by Advent International, one of the largest and most experienced global private equity investors.