Job Description
Respected Candidates,
We have a job opening for the post of Customer Services with our client at Pune.
Our client is into imports & exports by Sea & Air and also take care of NVOCC, Breakbulk shipments.
Please find below the job description for your kind perusal.
1.Position: Sr. Executive - Customer Service
Gender: Female/Male
Location: Pune
Experience : 3-6 years
Salary Bracket :( Rs. 25000- 30000 pm).
Profile :
Strong Communication skills
Basic job profile will be communicating with Customers, Shipping Lines, Agents, etc for sea and air import freight consignments.
Taking enquiries and mailing quotes to Customers in consultation with the concerned Salesperson.
Coordinating with the respective departments & offices within the organization to ensure a smooth handling of each shipment.
Giving consistent feedback to the Customer throughout the execution of each shipment.
Coordinating with local service providers as well as overseas agents and maintaining cordial relations with them.
Preparation of various MIS Reports as and when required.
Salary 2 Lac 50 Thousand To 3 Lac 50 Thousand P.A. Industry ITES / BPO / KPO / LPO / Customer Service / Operations Work Experience 2 - 8 Years Qualification Higher Secondary, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree