Job Description
Dear Candidate,
A charged work environment with like-minded colleagues makes every day at work an adventure. 1Point1 gives you the best growth opportunities and an awesome place to come to work.
Join 1Point1 and change your career into an exciting journey!
Hiring for Support Staff- Trainer (Insurance Sales Background/Sales background).BPO Industry
Roles & Responsibilities-:
- To train NHT Batches.
- Maintain reports circle wise and measure effectiveness post 0 to 30 days of conducting refresher
- Complete daily tracking, including end of day course evaluation and trainee assessments
- Research product information for each account assigned by attending team meetings and periodic calibrations sessions, side by side observations, and call monitoring for training department purposes
- Establish relationship with design team to learn design methodology and become familiar with learner and facilitator guide standards
- Maintain updated course and training evaluations for management review
- Training need analysis (TNA) and implementation by working closely with the Quality Department
- Demonstrate effective presentation skills
- Basic understanding of MS office, required for maintaining training reports
- Ability to interact with clients and represent training function at an process level.
Candidate Profile-
- Minimum 2 years of experience as Process Trainer in BPO specifically into Mapping Mandatory
- Graduation Mandatory
- Excellent communication and presentation skills
- Strong client and stakeholder management
- Flexible working in Shifts
- CTC upto 3,60,000 Per Annum + statuatory Bonus Bonus and Incentives.
-
For more info or to inquire about more job openings, please connect with 1Point1 Hiring Specialist :
Sunny Kaushik @ 9999535416(Whats App )
No Calls Whats app only(Share Your Resume)