Job Description

Roles and Responsibilities

• Handling all type of nominations and free hand queries and quote to the customer.
• Co-ordinate with customer regarding queries and follow with customer on each shipment to secure the shipments on regular basis.
• Co ordinate with airline to get a good rate on my good relationship to fulfill customers target rate and to secure maximum nomination and free hand shipments.
• Follow up with customers for documents after shipment matured.
• Airline booking and follow up with airline to get a better schedule as per customer’s requirements.
• Follow up with operation team to execute the AWB copy on time and follow up with clearance department to file the checklist and generate s/b no on time due to provide the customers best services.
• Follow up with transporter and arrange vehicle at shipper place on time of all EXW, DDP, DAP shipments and CIF shipments (If required).
• Pre alert send to the customer after weight ok and shipment handed over to airline on daily basis.
• S/B copy send to the customer on regular basis.
• Tracking the all shipments regarding departure and arrival on all shipments and same update to the customer on regular basis.
• Follow up with operation and clearance team to create the Invoice copy on time and send to the customer with all related original documents.
• Solving any type of issues regarding rates, booking, documentation of customers.
• Follow up with payments with customers on case to case/shipment to shipment basis.
• Marinating Daily shipment report on regular basis.
• Maintaining tonnage report on monthly basis.

Desired Candidate Profile

Should have good experience in Air Exports Documentation and Operations.

Perks and Benefits