Job Description

Job Responsibilities:

1. Client delivery and project management

o Responsible for end-to-end project management and client delivery o Ensure client satisfaction by providing high-quality client deliverables with actionable insights o Manage multiple client engagements at any given time and work hands-on on client projects o Collaborate with other teams as and when required (for client projects that have a primary research, analytics, content, etc. component in addition to secondary research)

2. Client communication and account management

o Lead client communication independently throughout project lifecycle

o Play the role of an account manager on specific client accounts i.e. engage with relevant client stakeholders to understand their priorities/challenges, be a thought partner and suggest solutions, build rapport, keep track of key organizational changes, keep track of market changes that may impact client business, keep relevant stakeholders at NS updated, etc.

3. TMT capability development

o Keep a tab on the solutions out in the market pitched to tech firms (existing clients or prospects), key business challenges and unmet needs, identify and help develop solutions to cater to those needs

o Work closely with the sales team to develop relevant solutions and pitches for prospects o Develop proposals for new engagements, lead proposal discussions with clients (when required), help close deals

o People management (recruitment, training, mentoring)

Skillsets and experience

This is a middle management role and we are looking for individuals who are motivated to build and expand capabilities and business in the TMT sector and are willing to take ownership of client relationships and project delivery.

Core responsibility will be to work hands-on and execute client projects.

Over time, this role can lead to a leadership position, based on performance.

• Extensive research (market intelligence) experience in the TMT domain

• Strong project management and team management skills. Hands-on ability to execute projects Excellent communication skills, ability to engage with global clients (past exposure to US clients desirable)