Tele Sales Executive - Matrimony.com job in Mysore by Matrimony.com for 0 - 5 Years Experience

Tele Sales Executive - Matrimony.com

Matrimony.com

0 Years - 5 Years
1.50 - 2.00 Lacs p.a.
Mysore

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Posted: 03/02/2023

Job Description

Key Responsibilities

Responsible for making outbound calls and regular follow up on leads assigned.
Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.
Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
Explaining the product features in detail and how to use the packages.
Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
Address all the issues / grievances of customers and provide the right customer experience.
Capture the insights from customer interactions and share it with the internal team.
Strictly adhere to the process requirements

Skill and Competencies required:

Functional

Business Knowledge Process Knowledge
Product Knowledge
Customer Orientation
Language skills English / Regional language
Telemarketing / Selling Skills
Basic computer skills MS Excel, Word

Behavioral

Values – Integrity / Honesty / Respect
Communication – Oral & Written skills / Listening
Executive Presence
Business / Telephone Etiquette
Influencing Skills
Empathy
Self-driven / Initiative
Ability to manage stress
Willingness to learn

Education and Experience:

Graduate in any stream / Awaiting final year result / Graduate with arrears can also apply
Minimum of 6 Months – 4 years’ experience in Telesales / Telecalling / Telemarketing / Collections / Retention / Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement process or domain

Benefits

Statutory Benefits viz. PF, ESI, Bonus, Gratuity, Leave all provided
Opportunities to learn and grow with the Company
Shifts: General Shifts , Sunday week-off. (only Last Sunday working with compensatory off)

Job Information

Job Type: Full Time
Industry: CRM/CallCentres/BPO/ITES/Med.Trans
Function : BPO/ITES/Tele caller/Customer Care
Role: Telesales Executive
Qulification: Any Graduate
Key Skills: Selling Skills Telecalling Telesales Domestic BPO Customer Service Operations Telemarketing Sales Executive Activities Outbound Calling

About Company

Matrimony.com
Matrimony.com Ltd is one of Indias largest consumer internet companies and the most trusted matrimony brand in the world with strength of over 3500 associates in India and abroad. We are India's first consumer Internet Company to get listed with market capitalisation of more than Rs.1200 Crores. Matrimony.com provides both matchmaking and marriage related services through websites, mobile sites and mobile applications and is also complemented by 130+ company owned retail outlets. Its flagship products are Bharat Matrimony, Community Matrimony and Elite Matrimony in the matchmaking business, with over 5 million active members availing our services. With a strong leadership in matchmaking, matrimony.com has been expanding into highly unorganised $ 55 billion marriage services Industry. Our goal is to build a billion dollar revenue company as a long lasting institution with a legacy for the generations to come. Our offerings in the marriage services business are matrimonybazaar.com and mandap.com. Matrimony.com Ltd is one of Indias largest consumer internet companies and the most trusted matrimony brand in the world with strength of over 3500 associates in India and abroad. We are India's first consumer Internet Company to get listed with market capitalisation of more than Rs.1200 Crores. Matrimony.com provides both matchmaking and marriage related services through websites, mobile sites and mobile applications and is also complemented by 130+ company owned retail outlets. Its flagship products are Bharat Matrimony, Community Matrimony and Elite Matrimony in the matchmaking business, with over 5 million active members availing our services. With a strong leadership in matchmaking, matrimony.com has been expanding into highly unorganised $ 55 billion marriage services Industry. Our goal is to build a billion dollar revenue company as a long lasting institution with a legacy for the generations to come. Our offerings in the marriage services business are matrimonybazaar.com and mandap.com.
Address: Jayalakshmipuram, Mysuru-570012