Job Description
Job Responsibilities:
1. This role will be responsible for efficient warehouse operations management
2. Accountable for handling client vendors and efficient movement of goods from pre primary - primary - central warehouse - branch warehouse - dealers. Identify gaps and drive efficiencies
3. Handle customer escalations and be solution driven
4. Efficiently handle distributors and taking care of objections
5. Ensure faster adoption of technology and work towards paperless warehouse management
6. Timely billing and DSO management working with Commercial and finance teams
7. Warehouse process improvements
8. Team management and handle employee issues and grievances
Desired Candidate Profile
- Must have 15+ years of experience in logistics, must have worked with 3PL company
- Must have experience in managing multistate and multi location operations, must have handled warehouse sizes ranging 50000 - 5 lac sq ft, must have handled customer onboarding and engagement
- Should have handled P&L responsibilities and worked in cross functional teams
- Must have hands on experience in handling floor operations and manage/ resolve escalations / queries
- Should have exposure in pricing and good commercial knowledge
- Must have exposure in handling large team size including contract staff. Must have handled vendors and been part of vendor management initiatives
- Willingness to travel to warehouses on frequent basis