Customer Support Executive job in Vadodara, Amritsar, Kolkata by Kochar Infotech Limited for 0 - 3 Years Experience

Customer Support Executive

Kochar Infotech Limited

0 Years - 3 Years
1.75 - 3.00 Lacs p.a.
Vadodara, Amritsar, Kolkata

Apply

Posted: 02/08/2022

Job Description

Location: Gurgaon, Amritsar, `Kolkata, Ludhiana, Vadodara

The Customer Service Representative attracts potential customers by answering product and service questions and suggesting other products and services. Besides, they help place orders, prepare correspondences, and fulfill customer needs to ensure customer satisfaction. Primary job functions do not typically require exercising independent judgment. They should be able to work under the immediate supervision of the team leader or manager. The target is to ensure excellent service standards and deliver an exceptional customer experience. The candidate should be able to rely on instructions and pre-established guidelines to perform the job's functions. The candidate must have a high school diploma or equivalent and 0-3 years of experience in the field or a related area with good command of the English language. Freshers are welcome.
We are hiring for both BPO Voice & Non-Voice processes

Job Information

Job Type: Full Time
Industry: CRM/CallCentres/BPO/ITES/Med.Trans
Function : BPO/ITES/Tele caller/Customer Care
Specilizations: Customer Care Executive
Key Skills: Customer Service Customer Support Non Voice

About Company

Kochar Infotech Limited
GizmoSupport, part of Kochar Infotech Pvt Ltd is India€™s Leading Solution provider to Telecom companies in India. Founded in the year 1987, the company got into KPO-BPO business four years ago with 2 seats and is currently at 1000+ with operation centers in Bangalore, Delhi and Amritsar. We at Kochar help Telco€™s Support customers on Mobile Data Services and have a complete Portfolio of products/services to cater to the same including Knowledge base systems, CRM for Telco€™s, OTA Platform to name a few. Highlights: €¢ We help our client increase penetration of Wireless Data services in the base which typically is a much bigger challenge in markets where the handsets are sold unbundled and devices are fairly difficult to manage. €¢ Our 4 years experience and 1000+ people team in handling the Tech Support and Penetration enhancement National in India for, Bharti Airtel, Aircel to name a few, has helped us devise solutions that fit each step of the acquisition-retention cycle. With our unique solutions and products, GizmoSupport helps transfer technology as direct benefits to end-users, making them experience mobile telephony to its fullest. And thus helping companies increase their revenues. The businesses that we invent and build, fuel the economy and improve people's lives. Kochar is a place where you can live your dreams and pursue a career that reflects your skills and passions. Our culture is built on core values that promote learning and inclusiveness.