Job Description
Medical Front Office Assistants work at the reception area of a healthcare facility and complete duties such as greeting patients, collecting patient information, keeping the front desk area clean and organized, answering to patient inquiries, scheduling appointments, and verifying insurance information.
Essential skills mentioned on a Medical Front Office Assistant resume sample are telephone etiquette, knowledge of medical terminology, customer service orientation, problem-solving abilities, and recordkeeping experience.
Those interested in working at the front desk of a medical institution should be able to make display in their resumes of a high school diploma and medical receptionist training.
Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining a clean and presentable front office and reception area. Ensures availability of treatment information by filing and retrieving patient records. and insurance information in the electronic health records system.