Job Description

Dear Aspirants,

Greetings from Sutherland!!

Sutherland is seeking a motivated and passionate person to join us as a Customer Service Associate. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

We have the following openings at Sutherland. Please find the details below

Designation - Customer Care Executive (only freshers can apply for this job)

Shift timings - Rotational Shifts

Work location -Perungalathur,
Chennai - 600 063, Tamil Nadu

[ NOTE This jobs is only for those candidates who are staying in Chennai ]

Responsibilities:

• Responsible for answering and placing sales Chat within a growing customer base
• Identify and relate with various customer needs and scenarios
• Offer customers with solutions in a friendly, confident, and knowledgeable manner
• Utilize various internal and client-based tools and applications for customer management and servicing
• Transfer customers to appropriate departments when required
• Conduct data entry, documentation, and case management
• Work and partner with others within a team-based environment
• Achieve and maintain required metrics and goals

We will give you:

• Skills for life: how to solve problems, how to adapt to change, and how to tough it out in the face of adversity
• The chance to work with people who will become your second family
• A workplace that's never boring
• The opportunity to make someone’s day, every day
• Rewards and recognition as you blaze your own trail and ignite your career
• Pick up and drop facilities

Wish you a great career ahead !!

All the best!!

Thanks & Regards,

HR Apsara

Sutherland