Job Description
Job Title: Japanese Bilingual Java Developer for L3 Support
Location: Pune
Must have Skills : Japanese Language JLPT N3, N2, N1
Mandatory Experience : Java, Oracle, MYSQL, Unix, Linux, L3 Support
Experience
- 5 to 12 years experience Developing Software or with a Software/consulting company along with the exposure to manage the Product and / or Application Support
- BS / BE degree in Computers or related field
Technical Skills:
- Databases: Oracle, SQL Server
- Operating systems: Windows and Linux.
- Programming language: Java and JavaScript. Scala is a plus.
- Web Technologies: HTML, XML, XSL.
- Experience with customer support
- Proficient with Java, Linux
- Familiarity with servers tuning and solving performance issues
Required Experience :
- Java Application L3 support with strong troubleshooting, analytical and problem solving skills a great
- Knowledge in Application Servers (Tomcat, JBoss, WebSphere, WebLogic)
- Technical development/debugging and diagnosis skills (e.g. coding, scripting, etc.)
- Knowledge of application development using OOPS paradigm, Java(mandatory), Scala or any other functional programming language(Optional), JavaScript basics
- Desired working experience in enterprise software applications stack end to end.
- Customers facing exposure in providing Production Support and resolving issues.
- Excellent communication skills
- Pro-active and Team Oriented approach
Responsibilities
- Review and investigate issues raised by client and provide accurate guidance based on current documentation.
- Determines technical feasibility by evaluating requirements and analysis as well as proposed solutions.
- Understand client software configuration and customizations done in the following programming languages: Java, JavaScript, SQL, XML to provide the right support.
- Be able to install, configure and customize solutions by following implementation guides and manuals.
- Reproduce client environment data, configuration and setup in order to investigate possible issues.
- Tests and approves software solutions, configurations and customizations.
- Provides information by collecting, analyzing, and summarizing development and service issues.
- Utilizes software engineering tools such as configuration management systems, build processes, and debuggers in the software development process.
- Collaborates and adds value through participation in peer case reviews, providing comments and suggestions.
- Provides reliable solutions to a variety of problems using sound problem solving techniques.
- Performs technical root cause analysis and outlines corrective action for given problems.
- Serve as a mentor to less experienced software engineers.
- Review product and/or application information including manuals and brochures for technical accuracy.
- Demonstrates knowledge in applying good coding practices (clear code and comments)
Language
- Fluency in English language and Japanese will be added advantage