Job Description
Roles and Responsibilities
Job Overview
Provide project related assistance for all assigned project(s), sites and project teams. Ensure all work is conducted in accordance with SOPs, policies and practices, good clinical practices and applicable regulatory requirements and meets quality and timeline metrics.
Essential Functions
• Work on visit tracking in CTMS for Investigator payments, Vendor Setup QCs, PV Batch Review, Passthrough invoice Batch Review & associated tasks.
• Providing and revoking access .
• Review ATP (Authorization to proceed) trainings.
• Coordinating with translation vendors.
• Understanding the contracts & enabling excellent output quality for the processing teams.
• Ensure effective and efficient coordination between the operations team (PM/RSU/Clinical/IPA) for visit/passthrough batch query resolutions.
• Ability to work in a deadline orientated environment and manage SLAs (TAT, Productivity, Quality) effectively.
• Respond to ad-hoc requests for data/information/analysis.
• Responsible for general administrative support for projects, tracking various kinds of activities.
• Responsible for indexing.
Desired Candidate Profile
- Bachelor's Degree - Fresher can apply Graduates upto 2 years of experience.
• Basic knowledge of Microsoft Excel and Word.
• Good Communication skills.
• Ability to exercise judgment within procedures and practices to determine appropriate action.
• Ability to prioritize and coordinate multiple work requirements to meet deadlines.
• Ability to establish and maintain effective working relationships with co-workers, managers and clients.
• Ability to communicate with the Clients & ‘Project Managers’ with accurate perception of speech.
• Sitting for extended periods of time if work calls.