Job Description
Should be from Computer Science contextual (UG/PG/Both)
Good communication in English – Read, Write and Speak
Proficient with MS Office and various other forms of technology
Excellent in Analytical Skills
Quick Learner
Participating on all official meetings
Interactions with Managers/Clients/Management
Constantly looking for ways to improve processes
Implementing new initiatives and making sure all staff understand them
Allocating daily jobs, workloads, has to work and ensure that SLA is met
Training new and existing team members
Managing team performance, progress and Documentation
Enforcing all company approved policies and procedures
Monitoring the performance of subordinates
Shrinkage and required headcount to be balanced at any given intervals
Giving prompt and accurate process related information to individual members
Will be reporting to Operations Lead
Salary – As per company remuneration