Job Description
About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation.
With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin
MANDATORY TECHNOLOGIES
- Java
- J2EE
- C#/.net
NICE TO HAVE
- Spring Boot
- DevOps
MAIN EXPERIENCE REQUIRED
Experience in production support in technologies like Java or C#
Experience of daily support operation
Experience in troubleshooting issues
Good understanding of Monitoring tools
Experience in working in Agile project and good understanding of Agile process and methodology
This role may be require working in Weekend & shifts, based on the business need
Analytical and Communication skills
Planning and Co-ordination skills
Experience of working in Global delivery model
On-call troubleshooting for production incidents
Experience of ITIL process, Change management, Incident management and Problem Management
Ability to work in team in diverse/ multiple stakeholder environment
Analytical and Communication skills
Willing to work in shifts
MANDATORY SKILLS / REQUIREMENTS
- English 80 PERCENT .
- ITIL Processes - Change, Incident and Problem management.
- Java or C#
- Experienced java developer profile is required with primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. Open to work from a secure location at Infosys Monterrey office
HIRING TYPE
- Employee.
DESIRED SKILLS, TECHNOLOGIES, AND EXPERIENCE
- ITIL foundation knowledge.
- Java Spring Boot
- Agile methodologies knowledge.