Customer Service Executive job in Delhi/ NCR, Gurgaon, Noida by IndiaMART InterMESH Ltd for 1 - 3 Years Experience

Job Type: Full Time
Industry: CRM/CallCentres/BPO/ITES/Med.Trans
Function: BPO/ITES/Tele caller/Customer Care
Key Skills: <a style="margin:3px;" href="https://www.careerhunts.com/job?skill=Telecalling" style="" class="skill-list" title="Telecalling">Telecalling

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Roles and Responsibilities

1. Responsible for telecalling newly onboarded clients and welcoming them to IndiaMart.com

2. Training, orienting & engaging clients to paid services

3. Probing, identifying and resolving client issues on the call

4. Raising tickets for unresolved issues

5. Ensuring delivery of daily & monthly targets on customer service

Desired Candidate Profile

IndiaMART InterMESH Ltd
IndiaMART is Indias largest online B2B marketplace, connecting buyers with suppliers. With a 60% market share of the online B2B Classified space in India, the channel focuses on providing a platform to Small & Medium Enterprises (SMEs), Large Enterprises well as individuals. Founded in 1999, the company's mission is ‘to make doing business easy. 107 Million+ Buyers | 6.1 Million+ Suppliers | 68 Million+ Products & ServicesIndiaMART for Buyers The convenience of connecting with sellers anytime, anywhere Wider marketplace with a range of products and suppliers Payment Protection Program IndiaMART for Suppliers Enhanced business visibility Increased credibility for your brand Lead Management System Instant payment gateway, Pay with IndiaMART IndiaMART has 3,150 employees located across 85 offices in the country.