Job Description

Personal Banker (Outbound process for Prime customers )

  Skills Required

        Graduate

        Good English communication skills with at least one year experience in similar field

        Role and Responsibility

        Manage a portfolio of Prime customers with an objective of enhancing and deepening their relationship with the Bank by regularly contacting the customers on Phone.

        Carry out profiling of customers and carry out cross-selling of the

        products identified for the customers. Identify opportunities in

        the portfolio so as to enhance product penetration and portfolio

        quality.

        Service customers on their Banking related enquiries.

        Handling of inbound calls received from customers enquiring on

        their account, product or process related information.

        Satisfactorily resolve queries and complaints received from  customers.

  Timing

        General shift pattern starting at 9.30 a.m. to 6.30 p.m.

  Salary – Rs. 19,500.00 Gross with decent incentives

 Benefits

 Provident Fund

        Insurance

        Gratuity

• Hiring Candidates for Banking/Insurance and Mutual Fund Industry - Navi Mumbai !!!

  1. Outbound calling and converting lead into sales.

  2. Explaining the customers product features and benefits.

  3. Ensuring all compliance and SLA during the calls.

  4. Achieving daily, weekly, monthly, target.

  Freshers can also apply

  Qualification: Any full time Graduation / MBA

  Typing speed: 30 -40 WPM

  Minimum 1-3 yrs relevant experience required

  Strong computer knowledge and technical skills required

  Hiring on Bank Payroll

  For Hsc Fresher with Good Com Skills We have phone banking opening in belapur

  subject line Phone Banking Officer - Thane on 

  Hy Fly Consultancy

  Free Placement / No Registration