Job Description
Personal Banker (Outbound process for Prime customers )
Skills Required
Graduate
Good English communication skills with at least one year experience in similar field
Role and Responsibility
Manage a portfolio of Prime customers with an objective of enhancing and deepening their relationship with the Bank by regularly contacting the customers on Phone.
Carry out profiling of customers and carry out cross-selling of the
products identified for the customers. Identify opportunities in
the portfolio so as to enhance product penetration and portfolio
quality.
Service customers on their Banking related enquiries.
Handling of inbound calls received from customers enquiring on
their account, product or process related information.
Satisfactorily resolve queries and complaints received from customers.
Timing
General shift pattern starting at 9.30 a.m. to 6.30 p.m.
Salary – Rs. 19,500.00 Gross with decent incentives
Benefits
Provident Fund
Insurance
Gratuity
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Hiring Candidates for Banking/Insurance and Mutual Fund Industry - Navi Mumbai !!!
1. Outbound calling and converting lead into sales.
2. Explaining the customers product features and benefits.
3. Ensuring all compliance and SLA during the calls.
4. Achieving daily, weekly, monthly, target.
Freshers can also apply
Qualification: Any full time Graduation / MBA
Typing speed: 30 -40 WPM
Minimum 1-3 yrs relevant experience required
Strong computer knowledge and technical skills required
Hiring on Bank Payroll
For Hsc Fresher with Good Com Skills We have phone banking opening in belapur
subject line Phone Banking Officer - Thane on
Hy Fly Consultancy
Free Placement / No Registration